Return/Exchange Policy Items must be in their original condition and cannot be washed or worn to be eligible for return or exchange. For health reasons, swimsuits and undergarments (including boxer shorts) cannot be accepted for return or exchange. If an item is damaged or defective please contact our customer service department at 1-800-554-6862 between 9am - 5pm EST, Monday - Friday. We cannot accept responsibility for packages lost in the mail, and therefore highly recommend insured US Mail or UPS so that you will have a record of your return. How To Do A Return/Exchange Please fill out this Return/Exchange Form and mail your sealed and insured package to the address below. Include this return form and a copy of the invoice or receipt (if available). We do not charge additional shipping on exchanges for standard shipments (oversized and drop shipped items do require a shipping charge on exchanges). Returns/Exchanges will be processed by Johnny T-shirt within two weeks.
SEND RETURNS / EXCHANGES TO: |
Click here for the Return/Exchange Form |